Operations Manager II
Concentrix
Kolkata, West Bengal, India
Concentrix is seeking an Operations Manager II to oversee seamless operations, SLA delivery, and high levels of satisfaction for employees and customers. Responsibilities include managing client relationships, setting goals, ensuring training, implementing continuous improvements, and driving team performance. The ideal candidate has strong leadership skills, problem-solving abilities, and a finance/accounting background. This role requires strong communication and collaboration skills, along with the ability to handle pressure. A minimum of 7 years of experience in a related field and a graduate degree are preferred.