Your Role and Responsibilities

• Validating the catalog content and transferring it to Ariba from legacy system.
• Activating, Testing and publishing the result of the catalog transferred to Ariba.
• Support Client on enabling contracts and content.
• Hands on experience working in Ariba.
• Must have strong knowledge in Excel.
• Support queries from Client /stakeholder, internal IBM.
• Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
• Good interpersonal interaction and able to work well with the team and Client stakeholders.
• Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.
• Assumes additional responsibilities as assigned.

Required Technical and Professional Expertise

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.
• Verbal Communication – Excellent verbal communication skills required. Needs to talk with the Supplier/Client over phone/email as and when required. Listens and gets clarification; Responds well to questions.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.

Preferred Technical and Professional Expertise

• Any Graduate with 0 to 1 years of relevant experience as per JD.