Storage Technical Support Engineer – Spectrum Software (APAC Shift)
IBM
Bangalore Urban, Karnataka, India
Join as a Storage Technical Support Engineer for IBM Spectrum Software team supporting complex storage products like Spectrum Scale, Spectrum Fusion, and Elastic Storage Server. Provide remote assistance for Linux, Distributed Files System, storage, and network integration. Work in a global virtual environment with top organizations in research, healthcare, and technology sectors. Role involves troubleshooting, diagnosing problems, creating best practice articles, and handling customer queries. Flexible schedule for 24x7 support operations. Ideal candidate should have a relevant university degree, 1-2 years of experience in Linux/UNIX, network administration, and software support. Communication, organization, analytical, and problem-solving skills are essential. Position available in Bangalore Urban, Karnataka, India, and Pune, Maharashtra, India, as a full-time on-site opportunity under the categories of undefined with a requirement of 0-2 years of work experience.