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Production Associate

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We are looking for a candidate to format research reports in compliance with Moody's brand guidelines using MS Office and a Content Management System. The candidate should be able to handle urgent publishing issues, respond within SLA, and publish reports on a Sharepoint site. Strong problem-solving and time management skills are required. The candidate should have 1-3 years of relevant experience, preferably in a financial environment. Knowledge of CMS and graphic tools like PhotoShop, Illustrator, and InDesign is a plus.

The primary objectives of the role are to format research reports consistent with Moody’s brand 
guidelines using MS Office (Word, Excel and PPT) and Content Management System tool. 
• Treat all publishing issues as extremely urgent. Respond and/escalate according to SOP and well
within expected SLA.
• Publish Research reports using CMS and FMP according to approved SLA and SOPs on L1-L2
Sharepoint site
• Support and escalate questions and issues according to L1 support procedures on L1-L2
Sharepoint site
• Keep informed on current issues and workarounds from shift manager (new issues) and known
issues on L1-L2 Sharepoint site
• Review Daily turnover from prior shift
• Keep informed on expired issues and workarounds
• Support all L1 documented functions, tasks, and questions
• Communicate (phone or email) using approved templates, guidelines and documented best
practices.
o Escalate to shift manager or L2 support person when questions or doubts arise
• Maintain knowledge of documented L1 functions and SLAs

 

Qualifications :
 Any Bachelor Degree
• Customer focused orientation
• Ability to function as a member of a team, to work to tight deadlines and to organise and present
information clearly.
• Ability to think and work independently
• Willingness to learn and share information and skills
• The ability to manage multiple tasks under tight deadlines in a fast-paced, deadline-driven 
team environment.
• Strong problem solving and time management skills
• Strong interpersonal and communications skills.
• 1-3 years of relevant experience, preferably in a similar industry environment.
• Experience working in a financial environment preferred.
• Experience with CMS is a plus
• Knowledge of the graphic tools such as PhotoShop, Illustrator and InDesign will be an added 
advantage

Set alert for similar jobsProduction Associate role in Bengaluru, India
Moody's Corporation Logo

Company

Moody's Corporation

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Research and Development

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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