Job Description:

Impact

Use your skills working with Dot Net experience to develop and maintain large scale client facing enterprise distributed applications. As a software engineer you will be part of a support and development team ensuring the transactional parts of our systems are always up and available. This position is located at our Pune office.

The Job

• Support operationally large scale .Net application for meeting defined SLAs.
• Production support of client facing application that spans across 20+ countries
• Design, develop, code and test software systems, or applications for software as when needed.
• Practice Agile methodologies
• Collaborate with developers, interaction and visual designers, and business stakeholders to deliver responsive user experiences on schedule.
• Design, build, and maintain efficient, reusable, and reliable operational automation process and code.
• You will be responsible to ensure the best possible performance, quality, and responsiveness of applications.
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
• Work with a team of individuals who provide Production Support and Maintenance of some Enhancement implementation.
• Maintain and update standard documentation.
• Support customers by responding within the designated service-level agreement (SLA) to incoming calls, chat, and web-based inquiries.
• Willing to work in rotational shifts including supporting rotational weekend on calls.

Qualifications & Skills required

Strong knowledge of .NET web framework

• UG - B. Tech/B.E./MCA
• 2-8 years developing and supporting web-based applications.
• Proficient in .Net/.Net Core, C#, Microsoft SQL Server.
• Familiar with understand monitoring tools – Dynatrace, SCOM, Pager Duty.
• Familiar with have understand of DevOps tools – Jenkins, Ansible.
• Familiar with AWS cloud platform and supporting cloud infrastructure and services.
• Strong understanding of support processes with SLAs, ERT, ORT.
• Ability to triage and publish RCAs for scalable systems issues.
• Experience with popular web application frameworks.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally