Job Summary:

We are seeking a motivated chatbot developer who develops applications that automate communications and use artificial intelligence and machine learning to communicate with associates via text or audio.

Key Responsibilities: 

• Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot (virtual assistant)
• Use Artificial Intelligence, NLP technologies, and cognitive machine learning to develop chatbot applications
• Maintain and enhance chatbot platform to meet changing needs
• Integrate chatbot solutions with multiple platforms
• Troubleshoot bots, debug, and deploy chatbots on various channels
• Refactor or reengineer chatbot applications as per requirements
• Enhance user effectiveness of chatbot with the help of advanced technologies
• Involve in all the stages of chatbot development from architecting to implementing
• Conduct Chabot demo/training and other activities
• Act as an expert on the various AI capabilities and actively participate in future product development opportunities

Knowledge and Skill Requirements:

• Experience in building AI-powered chatbots from scratch using AI, ML, and NLP technologies with one or more Chatbot frameworks like Dialogflow, Kore.ai, Microsoft Luis, IBM Watson, etc.
• Sound knowledge of AI/chatbot development landscape, tools, and other frameworks
• In-depth knowledge of conversational designs, flow, and automated speech recognition
• Working knowledge of frontend technologies – HTML, CSS, JavaScript, JSON, and REST APIs
• Fundamental knowledge and experience in MySQL, MongoDB, or other databases