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Salesforce Support Consultant

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We are looking for a candidate who has a minimum of 2 years of experience in Spanish Language translation or Interpretation. The candidate should have a B2/C2 level Spanish certification and should be able to read, write, and speak Spanish fluently. They should also be comfortable working in the constant night shift. Additionally, the candidate should have a technical degree or experience in technical projects leveraging language expertise. Knowledge/experience working on Salesforce will be a big plus. The candidate will be responsible for daily communication with the Spanish onsite team, providing support for basic salesforce administration, translating Spanish technical and functional documents into English, and translating new requirements from Spanish users. They will also be assigned other responsibilities by the Salesforce Manager as per project requirements. The candidate must be available to provide on-call support outside of office hours and on weekends, as well as provide full-day support on India public holidays when necessary.

Job Description:

Required Qualifications:

  1. Minimum 2 years of experience in Spanish Language translation or Interpretation
  2. B2/C2 level Spanish certification
  3. Should be able to read, write and speak Spanish
  4. Should be able to understand native Spanish language
  5. Ready to work on contract and should be comfortable working in the constant night shift
  6. Technical degree holder or experience in technical project leveraging language expertise
  7. Knowledge/experience working on Salesforce will be a big plus
  8. Expertise on Microsoft excel and PowerPoint
  9. One who can join as soon as possible

Role and Responsibilities:

  1. Daily communication with Spanish onsite team and war room support for critical incidents
  2. Support for basic salesforce administration
  3. Translate Spanish technical and functional documents into English
  4. Translating new requirements from Spanish users
  5. Providing Salesforce support (on receiving Salesforce training) to European and US region
  6. Also, other responsibilities assigned by Salesforce Manager as per project requirements
  7. Provide on call support (outside office hours and weekends) in case of critical incidents
  8. Provide full day support on India public holidays whenever required
Set alert for similar jobsSalesforce Support Consultant role in Mumbai, India
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Company

NTT DATA

Job Posted

10 months ago

Job Type

Full-time

WorkMode

Hybrid

Experience Level

0-2 Years

Category

Technology

Locations

Mumbai, Maharashtra, India

Qualification

Bachelor

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