About the job

This position is needed to create high-quality, modern solutions to complex engineering problems and help define the future of Customer Data Platforms. Our mission is to help businesses unlock customer insights and make better decisions faster and cheaper by creating a suite of industry-leading storage and compute services.

In this role, you will be responsible for designing and building a suite of platforms and services that form the basis of a Customer Data Platform capable of handling billions of events in near-realtime You’ll also be responsible for mentoring, sharing knowledge, and guiding the technical decisions of the team to set us up for long-term success, both as a product and as a team.

Responsibilities

In this role, you’ll:

• Design and build the next generation of platform services to ingest, store, process billions of customer defined entities
• Build highly scalable and robust Integrations for our customers
• Collaborate with peers, design and product cross functional partners, and internal stakeholders to turn business goals into achievable technical roadmaps
• Drive operational excellence, maintaining robust uptime and enabling continuous delivery
• Set a high standard for data quality, consistency, and compliance
• Be an empathetic leader by mentoring and supporting teammates
• Participate in an on-call rotation to support our business-critical infrastructure

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 8+ years experience writing production-grade code using tech stack including Javascript/Typescript, NodeJS, GraphQL and relational databases.
• Experience building delightful UI products using React (or similar frameworks)
• Previous experience in NodeJS is highly beneficial, with a willingness to learn and apply new technologies as needed. 
• Hands on experience with cloud technologies such as Amazon Web Services (AWS) or Google Compute Platform (GCP)
• Experience with container orchestration frameworks (e.g. Kubernetes, ECS, Docker)
• Good understanding of architectural patterns of high-scale web and event driven applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)
• Experience taking challenging projects across the finish line, from gathering requirements to deploying and debugging systems in production
• Comfortable asking questions and taking initiative to solve problems in a rapidly growing company, where it is often necessary to “draw the owl”
• Excellent written and verbal communications skills
• Lead, manage, and inspire a small team of software engineers
• Experience with Golang is a plus

Location

This role will be remote and based in India.