Role Purpose
The purpose of this role is to analyse, identify, rectify &recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Do
Stakeholder Interaction
Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
Internal | Technical Lead/ Project Lead | Regular reporting & updates |
Security Intelligence (Practice) | Coordination for security reasons | |
External | Customer
| To coordinate for all security breaches & resolutions |
Display
Lists the competencies required to perform this role effectively:
Competency Levels | |
Foundation | Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. |
Competent | Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. |
Expert | Applies the competency in all situations and is serves as a guide to others as well. |
Master | Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. |
Deliver
No. | Performance Parameter | Measure |
1. | Customer centricity | Timely security breach solutioning to end users,Internal stakeholders & external customers experience |
2. | Process Adherence | Adherence to SLA’s (90-95%), response time and resolutiontime TAT |