Role Proficiency:

Develop applications in assigned area of responsibility on ERP/CRM systems with minimal guidance from a Lead Developer
 

Outcomes:

1.       Work with project team to develop unit test and document small and medium complex level programs as needed for the projects
2.       Follows the best practises set by the project requirements.
3.       Perform other duties as assigned or requested 
4.       Code debug test and document; communicate product/component/feature during development stages.
5.       Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
6.       Learn technology business domain system domain individually and as recommended by the project/account
7.       Define/review technical requirements based on user stories.
8.       Mentor new team members
9.       Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
10.   Identify the problem patterns and improve the technical design of the application/system
11.   Suggest appropriate technical options for development such as reusing improving or reconfiguration of existing components
12.   Set goals in NorthStar measure progress timely and update accordingly

Measures of Outcomes:

1.      Completion of applicable technical/domain certifications
2.      Adherence to coding standards set by ERP/CRM Practice
3.      Number of mandatory training requirements (technology/industry specific training programs and UST mandatory trainings)
4.      Reduction of reoccurrence of known defects
5.      Quick turnaround of production bugs
6.      Number of post delivery defects
7.      Adhere to SLAs where applicable (if supporting)
8.      Resource billability throughout the year
9.      Number of positive feedback from managers or leads
10. Number of small requirements solutioned and implemented

Skill Examples:

1.      Ability to debug and do RCA for any defects reported by testing team
2.      Explain and communicate the design / development to the customer
3.      Understand the application/feature/component design and develop the same in accordance with user stories/requirements
4.      Perform and evaluate test results against product specifications
5.      Develop user interfaces business software components and embedded software components
6.      Manage and guarantee high levels of cohesion and quality
7.      Estimate effort time required for own work
8.      Perform and evaluate test in the customer or target environment
9.      Work in a team environment
10.   Good written and verbal communication abilities
11.   Proactively ask for and offer help
12.   A quick learner who can adapt to learning new technologies relevant to ERP/CRM.  
13.   Experience in researching production system issues  
14.   Able to work closely with client to convert production issues to solutions and suggest options  
15.   Ability to advise on best practices and approaches to the team and client  
16.   Experience in creating and maintaining configuration steps like Sandbox refresh activities. 
17.   Ability to prepare test data and steps for unit integration and production testing as per project needs.
18.   Strong and effective written and verbal communication skills  

Knowledge Examples:

•      Knowledge of various ERP/CRM cloud platform features and automations.
  1.      Thorough knowledge of coding best practices and understanding the limitations of coding.
  2.      Experience using data loading tools.
  3.      Experience on production deployment and solving deployment errors.
  4. Knowledge of Agile Methods - Scrum and Kanban