Inviting applications for the role of Process Associate, Wealth Management
The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, ‘can do” attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving.
You will work for end Customers to enable them to manage their Super account – Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account.

Responsibilities
•    To be able to work well on requests sent by the channels
•    To be quick and detailed in interpreting the request of the customer
•    Work well in the current frame of things & ability to escalate when required
•    Should have a customer focused approach & Attention to detail
•    Good Communication and interpersonal skills required
•    Relationship management ability with internal customers

Qualifications
Minimum qualifications 
•    B. Com Graduate
Preferred qualifications
•    Quick Learner & Ambitious
•    Good Excel Skills