JOB DESCRIPTION

JOB DESCRIPTION

Job Summary

Summary Comcast’s Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating exciting products like the X1 Video Gateway, XB broadband gateways, wireless router technology, and new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We have an exciting role for a QA Test Engineer on Comcast’s Consumer Products Test team within the Premises Technology – Comcast India organization. Our team works closely with our internal and external development partners to develop and conduct quality certification tests on Comcast’s video customer premises equipment (CPE) products. Efforts within the Consumer Products Test team help ensure a world-class customer experience for the millions of Comcast customers on our X1 platform applications and more! We are looking for a highly motivated technical person who will help drive change and help others to constantly come up with better solutions to evaluate product quality, performance, and the customer experience; as well as make a suggestion for improvements. We are looking for someone who does not just know how to solve problems, but who helps define the problems and direction, creates value, and pioneers new frontiers in Quality Assurance. The QA Engr 2 will be responsible for designing, developing, implementing, and executing tests for Customer Premises Equipment (CPE) video products. Using significant levels of available test automation, the Senior QA engineer will support the fast-paced testing of video products and ensure that test programs are delivered at high quality, on-schedule, on-budget, and successfully deployed to the field. Assists in managing project teams, developing test strategies, and designing quality assurance practices. Able to deployment manual/automation solutions to the fast-paced DevOps paradigm, quickly tailoring solutions to help identify, reproduce, and triage lab/field defects. Able to establish and maintain product test standards, procedures, and methods to enable seamless and efficient hardware/software product releases. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and share expertise.

Job Description

Core Responsibilities

• Assists in developing test strategies, and designing quality assurance practices; leads and can contribute to engineering investigations which include identifying, reproducing, and resolving product defects
• Responsible for White Box and Black box testing of the CPE products and interfaces.
• Collaborates with Product and Development teams to identify product and technical requirements
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis on product testability and verification
• Assists in developing Quality Assurance test philosophies and methodologies; assists in identifying viable test strategies to support testing product functionality
• Familiar with advanced video test automation frameworks and industry trends
• Reviews project progress, evaluates results, and recommends corrections in technical applications and analysis
• Assist in the identification and resolution of problems and defects; able to initiate investigation processes, identifies and reproduces bugs or defects, and drives issues and improvements to resolution
• Creating and documenting test cases/test plans for new features in the product.
• Analyzing and generating Test reports.
• Works with technology partner/vendor teams to troubleshoot problems
• Work as a motivated team player
• Other duties and responsibilities as assigned

Experience/Skills

• BE/BS  degree in Computer Engineering, Computer Science or related technical field
• 2-5 years of experience in QA testing with hands-on experience in different kinds of testing
• Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
• Development Experience and background preferred must be able to understand the architecture and dig into code
• Deep understanding of Wi-Fi Standards & strong experience in networking protocols and technologies such as Wi-Fi, Bluetooth, Zigbee, DLNA, Routing, Switching
• Hands-on experience with device/consumer products test related to Wi-Fi testing 
• Strong troubleshooting and root-cause-analysis skills; able to lead cross-functional team triage
• Strong written and verbal communications skills; able to effectively present to varied audiences
• Ability to identify problems or opportunities within the scope of the department's projects
• Strong background in working in highly automated product test environments and able to assist in test automation/maintenance when necessary
• Experience in Test/Defect Management tool - Jira/ALM" for both documents
• Develops, verifies, and deploys reliable, efficient, and cost-effective test plans and test cases focused on intelligent risk-based testing
• Proven ability to works with technology partner/vendor teams to troubleshoot problems
• Other duties and responsibilities as assigned