Business Systems Analyst
Carelon
Gurgaon, Haryana, India
JOB DESCRIPTION Job Title Sr Business Systems Analyst Requirement Type Full-Time Employee Job Location Gurugram Requirement Level Senior Associate Hiring Manager Team Lead Primary Skill Requirement Elicitation, Product Backlog management, JIRA, Agile SDLC, SQL Business Health Care Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead, who will be responsible for all design requirements for our leader communications. The incumbent will report to Manager – Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, apart from coordinating with external agencies to ensure brand guidelines are followed. JOB RESPONSIBILITY Create Process flow diagrams, modelling diagrams, activity and sequence diagrams, Workflows Perform Backlog Prioritization with PO/Stakeholders Perform impact analysis for future integration for existing code and write stories accordingly (if any existing functionality/feature is getting impacted due to new changes) Perform Gap Analysis and determine the level to efforts required to close the gap Hands On knowledge of JIRA and JIRA queries Highly detailed story writing skills before refinement meetings Drive recurring refinement sessions for every sprint with their teams Review story(s) and Acceptance Criteria with TL/Dev/QA Obtain story points from team on different stories/enablers/spikes Create additional stories on the fly as per need Find and link dependencies on individual stories for tracking purpose and follow up for dependencies based on need Assist QA Team in creating Test Plans, Test Cases Assist PO, SMs during PI Planning and creating Product Roadmaps Coordinate between teams Help to resolve inter-team dependencies to work on multi- domain requirements by having discussions with cross domain teams Attend/Participate all implementation meetings/technical discussions or working sessions, to act as point of contact for any business questions come up on the fly. Work with different stakeholders to setup sprint and PI goals for the team. Take ownership of delivery of features and work with POs, Delivery Managers and Teams to setup delivery milestones. Mentor Other Team members on Business and Domain knowledge Mentor Other Business Analysts on Product Management, Dependency Management, Stakeholder Management QUALIFICATION B. Tech /B.E. /MCA EXPERIENCE 5-8 years of experience of business system analyst role. Hands on technical experience in requirements elicitation process. SKILLS AND COMPETENCIES 5-8 years of experience of business system analyst role. Hands on technical experience in requirements elicitation process. Strong working knowledge of requirements gathering, drafting, and managing change requests/requirements document using Anthem’s standardized process. Strong working experience in medium to large scale enterprise applications. Possess strong analytical skills, organizational skills, attention to detail, excellent verbal, and written communication skills. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers. THE CARELON PROMISE Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer : Offered designation titles differ*
