What's this job involves:

Essential Duties and Responsibilities

• Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
• Assign desks for new hires in close liaison with relevant internal clients.
• Work with the internal Task system to close out tasks to SLA/KPI’s
• Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns, and identify solutions.
• Work with the Client to manage and plan general desks moves (from individual to medium and large office moves).
• Manage assets – addition/removal/ordering of furniture and special equipment.
• Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
• Organise, schedule and monitor own work transparently within the larger facilities team.
• Manage local key stakeholders/EA’s and suppliers.
• Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports.
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

Sound like you? To apply you need to have:

Skills

• Experience in a hands-on role working within a MAC, events and facilities environment
• Ability to multitask and work without direct supervision
• Great analytical skills
• Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.)
• Possess excellent written and verbal communication and people skills
• Proficiency in Outlook desirable but not essential
• Ability to read and process floor plans/drawings/SpaceView

Experience

Minimum of 2 years in related role, particularly within a facilities, MAC or client service function

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.