JOB DESCRIPTION

Why this job matters

This role is responsible for ensuring that DDSO people are aware of certain rules and regulations and that business performance is reported accurately and consistently.

What you’ll be doing

•    Contributes to the preparation of the risk-based audit plan, under the coordination of the Risk & Compliance.
•    Plans and conducts audit assignments, from the initial planning, information gathering and interview stages to the final analysis and report writing stages, in accordance with internal procedures and auditing standards;
•     As Internal Auditor you are responsible for the timely execution of risk-based audits in accordance with the annual audit plan, applying risk and control concepts identifying any potential risk and ensuring risk are addressed in a timely and effective manner.
•    Review SOP documents and based on them analyse the efficiency and adherence to the processes
•    Conduct field work to monitor the adherence to the BT security guidelines and the contract security and compliance requirements in the area of Logical Security, Information Security, Personal Security
•    Testing accurateness of process steps, reviewing and comparing trackers, bills and credit notes with data in different systems in the area of Service request management, Billing and Credit, Inventory, Third Party Cost Assurance, and Commercial towers, identify gaps in the processes and reveal revenue leakage, inaccuracy and non-efficiency
•    Prepares clear and concise audit reports and presents audit results and recommendations.
•     Promotes continuous improvement and risk mitigation in audit assignments.
•    Update auditees on findings and the audit process, and properly follow-up with auditees on the corrective actions and management response.
•    Prepares reports and preserves documentation pertaining to audits for internal record and to relevant stakeholders (Management team and Board, etc.)
•    Identify common features across audits and organization-wide issues, proposing appropriate systematic improvements.
•    Providing education and training to staff to build audit / risk awareness within the organization.

Skills Required

•    Able to quickly identify innovative, pragmatic and cost effective solutions to business management issues
•    Good stakeholder management
•    MS Office user skills 
•    Managing escalations and requirement changes
•    Time management and prioritisation skills
•    Able to work without strong supervision 
•    Adaptive to change and learning.
•    Dynamic and pro-active approach in work
•    Excellent communication and customer care
•    Willingness to handle difficult situations
•    Fluency in both written and spoken English
 

Experience you would be expected to have

•    University degree in audit, business, finance, accounting, economics, computer science, information systems or other related field and 5 years of relevant experience in auditing, 
•    Relevant certifications in compliance and auditing field (ISO9001, ISO27001).
•    Excellent communication, presentation, and time management skills.
•    Detailed knowledge of Excel and Word is a must.
•    Demonstrate high level of integrity
 

Connected leaders behaviours

Select the 3 Connected Leaders behaviours most suitable to the job. Refer to the Connected Leaders site on the Academy for more information on the BT Connected Leaders framework and for the list of 8 Connected Leader behaviours.

•    Solution-focused achiever
•    Collaborative partner
•    Change agent
•    Results Focus
•    Teamwork
•    Communication
•    Building Effective Relationships
•    Knowledge Sharing and Continuous Improvement