Essential Duties

• Define and communicate the product vision, goals, and objectives to the development team and stakeholders.
• Ensure that wider stakeholder groups are informed of solution changes.
• Collaborate with stakeholders to gather and document requirements, user stories, and acceptance criteria.
• Prioritize and maintain the product backlog, ensuring that it is properly groomed, refined, and ready for development.
• Break down complex features and projects into actionable tasks for the development team.
• Provide the development team with clear and concise user stories and acceptance criteria, ensuring a shared understanding of the desired outcomes.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Work closely with the development team to ensure that features are implemented according to requirements and delivered on time.
• Collaborate with UX/UI designers to create intuitive, user-friendly software interfaces.
• Conduct user acceptance testing and continuously gather feedback to improve the software product.
• Monitor market trends and competitor products to identify enhancements and innovation opportunities.
• Provide regular updates to stakeholders on the product’s progress, highlighting any risks, issues, or dependencies.
• Act as a liaison between the development team and stakeholders, facilitating communication and managing expectations.
• Actively seek and incorporate stakeholder feedback to improve the product and address concerns. Serve as a subject matter expert on the software product and guide stakeholders on its functionality and capabilities.
• Stay current with industry best practices, trends, and emerging technologies related to software product management.
• Define key product metrics and monitor performance against goals to identify areas for optimisation and improvement.

Desired Requirements

• Bachelor's degree in computer science, software engineering, or a related field (or equivalent work experience – Software / Banking).
• Extensive experience as a product owner (or relatable areas like CS) 7+ yrs within Banking, financial, consulting or software industries.
• Strong record in delivering complex software products through agile delivery.
• Proven experience as a software product owner or in a similar product management role.
• In-depth knowledge of Agile methodologies, such as Scrum or Kanban.
• Strong analytical and problem-solving skills, with the ability to prioritise and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Ability to translate business requirements into technical specifications and vice versa.
• Familiarity with software development processes and technologies.
• Experience working with Agile project management tools like Jira or Trello.
• Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• A proactive and self-motivated attitude, passionate about delivering high-quality software products.

Desired Behaviors

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action and takes ownership – is results-oriented and takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritises effectively, solves problems, monitors results, and takes remedial action where necessary.
• Technically proficient – knows the role and is familiar with tasks and responsibilities.
• Methodical approach, we can’t do everything at once, so a step-by-step process to ensure we make decisions with the best information we have promptly.
• Takes responsibility for learning - knows personal strengths and recognises development needs. Is open to feedback and always seeks to understand.
• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to the views of colleagues and takes on diverse perspectives.
• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, and behaves according to the company values.
• Acts as a good citizen of the company.