JOB DESCRIPTION

Highlight Top / Key Responsibilities for this position

Technical : Team Member / Self-directed contributor. Part of a team but can work independently.

Interaction : Receives guidance from a mentor, interfaces with others in the team to complete assignments as needed / Leads interactions with other sites and departments to complete project objectives

Mentoring: Nil / Mentor to Service Engineers or Technicians

Planning : Participates in short-term decision planning period (days) / Medium term decision planning period (weeks-months)

Customer :  More customer interface. Works with a team; alongside a more senior engineer as needed. / Independent customer or sales force interface

TECHNICAL DISTINCTION + BU Specific : Demonstrates qualification in technical-service field. / Independent completion of service activities

Industry Awareness : Takes initiative to learn industry, project, service, EPM market, customer market, business requirements /

Providing Solutions : Takes direction from Senior Service Engineer for small service projects / Has a high level of general knowledge and has a service specialization -   certification identified and is continuing to develop skills in this product & certification area.