Technical Communications Specialist

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Successfully implement and maintain global content creation policies, processes and practices for technical communication material to comply with regulations and standards. Support business goals by creating content for various tasks within KONE. Collaborate with professionals to share best practices and understand trends. Manage content creation projects and teams. Junior position supports senior colleague. Senior position responsible for content creation and outcomes.

Job Description

Successfully implement and maintain global content creation policies, processes and practices for technical communication material so that KONE’s short and long-term business objectives comply with regulations and standards.

The Technical Communications Specialist may be responsible for some or all of the following:
Support the achievement of business goals by creating content for technical product information and/or training material needed in various formats and for various tasks within KONE.
Support the development of content creation tools and practices by testing and implementing them.
Collaborate with KONE global technical communications professionals to share best practices and to understand current and future trends.
Collaborate with subject matter experts and internal stakeholders (e.g. in Sales and Marketing, global R&D and PCM, Global Installation, Maintenance development, etc)
Follow-up and ensure the quality of the outcome.
Follow-up the effectiveness of content creation teams
Manage the content creation projects and lead the teams.

Junior
Junior Technical Communication Specialist assists and supports more senior colleague in above mentioned activities

Senior
• Senior Technical Communication Specialist works under limited supervision and is responsible for the content creation and outcomes.
• Senior Technical Communication Specialist may provide direction and coaching to Technical Communication specialist and Junior Technical Communication Specialist.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Set alert for similar jobsTechnical Communications Specialist role in Chennai, India

Company

KONE

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

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