About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

The SRE Data / Provisioner team supports the Netskope Data Product Suite, and Provisioner, a critical component of our foundational technologies and the single source of truth for all user data across all Netskope Apps. We are a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. If you are passionate about solving complex problems and developing cloud services at scale, we would like to speak with you.

Job Responsibilities 

• Partner closely with our development teams and product managers to architect and build features that are highly available, performant and secure
• Develop innovative ways to smartly measure, monitor & report application and infrastructure health
• Gain deep knowledge of our application stack
• Experience improving the performance of micro-services and solve scaling/performance issues
• Capacity management and planning
• Function well in a fast-paced and rapidly-changing environment
• Participate in 24X7 on-call rotations.

Preferred Qualifications

• BS or MS in Computer Science or equivalent technical degree or related practical experience

Preferred Technical Skills:

• 10+ years experience with troubleshooting Unix/Linux
• Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN
• Experience with algorithms, data structures, complexity analysis, and software design
• Experience in one or more of the following: C, C++, Python, Go
• Experience in managing a large-scale web operations role
• Bonus points for experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD
• Hands-on working with private or public cloud services in a highly available and scalable production environment. 

Desired Technical Skills:

• Knowledge of distributed systems is a big plus.

 Additional Skills

• Great written and verbal communication
• Ability to work for a geo-distributed cross-functional group
• Demonstrated ability to own and deliver projects independently
• Demonstrated ability of technical mentoring and coaching 
• Strong interpersonal communication skills (including listening, speaking, and writing) and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc