Responsibilities

• Responsible for providing technical software support to customers in the areas of SmartPlant Foundation/SDx and related applications.
• With little guidance, Responsible for communicating with Customers, services effectively and manage their expectations for the various issues raised by them.
• Responsible to investigate the root cause for the issues raised by customers and provide solution/ workaround
• Responsible for raising trouble reports for software bugs
• Responsible for testing any fixes provided by development team

Educational Qualifications

B.E/B.Tech - Mechanical engineering

Overview

Candidate will be providing technical software support to customers in the areas of SmartPlant Foundation/ SDx and related applications.

Skills Required

• Ability to handle multiple tasks simultaneously and willing to work under pressure.
• Strong communication / negotiation skills
• Good logical and analytical skills
• Good reasoning skills
• Effective in a team environment as well as working independently. 
• Ability to self-learn