It involves meeting & interacting with retail customers, assess their credit worthiness, identifying their specific needs and suggesting optimal solutions. It also involves loan processing, creating and retaining quality portfolio through counselling, risk management, process improvement, commitment to external and internal customers through effective communication thereby adding value to customers and HDFC. Enhancing business from existing corporates, establishing new arrangements with corporates / developers for generating business for HDFC Ltd.
The candidate should have the ability to explain and market the various products offered with considerable patience and empathy and ensure that his knowledge/skill promotes the growth of business. The above position requires high energy levels, integrity, customer orientation, excellent communication skills (oral and written), convincing skills, process orientation, time management, team working skills and a strong determination to achieve results.