Business Analyst Identity Access Management
Capgemini
Mumbai, Maharashtra, India
Job Description Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities in relation to the business requirements and writing specifications Improve the services delivered by the IAM System by studying current practices and designing modifications Recommend controls by identifying problems; writing improved procedures both for the delivery of the IAM Service and the connected applications and systems Monitor compliance progress by tracking activity; resolving problems; publishing progress reports; recommending actions to the business Maintain stakeholders confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing and summarizing information and trends across the IAM Service and for connected system specifically Contribute to team effort by accomplishing related results as needed Validate resource requirements and develop cost estimate models for connecting new applications and maintain service levels for already connected systems Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Understand and communicate the financial and operational impact of any changes Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Primary Skills Understand business functions; gathering information; evaluating output requirements and formats Knowledge about services delivered by the IAM System User Acceptance Test Analyze Functional requirements Secondary Skills Ad hoc analyses Application control