Sr Engineer (Support & Operations)

Technology, Data & Digital · Software & Web Development · Backend · QA & Testing

Smart Summary

AI-generated overview of this position

HCLTech is seeking a Sr Engineer (Support & Operations) in Noida, India. This role involves writing, testing, and deploying code, maintaining existing features, troubleshooting bugs, and providing client support. The engineer will also offer technical guidance to junior developers.

Job Summary

To write, test, and deploy high-quality, maintainable code in accordance with time| quality and cost standards.

Key Responsibilities

1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.
2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
3. To perform activities related to enhancement creation of documents for CMMi and client requirements.
4. To provide technical guidance to junior developers.

Skill Requirements

null

Other Requirements

null

#support#operations#engineering#software development#bug fixing#client support#technical guidance#noida