Manager II, ROC,DSS

Description

Amazon’s Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our NA fulfillment centers and our associated fulfillment network.
People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI’s apart from driving continuous improvement process and cost initiatives in the network.
The candidate should have a background in Supply chain/ transportation, loss prevention and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.

Key job responsibilities
Responsibilities include, but are not limited to:
- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
- Develop Key performance metrics to assist with driving business results.
- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.
- Work within various time constraints to meet critical business needs.
- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.
- Propose improvements to our existing process and utilize AI tools for enhancing productivity

A day in the life

About the team

Basic Qualifications

- Bachelor's degree or equivalent
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 3+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar

Preferred Qualifications

- 3+ years of performance metrics, process improvement or lean techniques experience
- 3+ years in full-time industry or military work, or experience working for Amazon or any Amazon subsidiary or affiliate

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