Concentrix

https://www.concentrix.com/

About

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.

Active Jobs

51 Jobs

Recent jobs

Voice and non voice

Concentrix

Bangalore Urban, Karnataka, India

Posted: 2 months ago

Voice and non-voice job in Bangalore, involving advisor roles for customer service and technical support. Candidates with any degree can apply for this full-time, on-site opportunity at Concentrix.

Intern

Concentrix

Noida, Uttar Pradesh, India

+2 more

Posted: 2 months ago

Join Concentrix as an Intern in the Information Technology and Global Security team. Work with top professionals to deliver cutting-edge technology infrastructure, software solutions, and global security. Remote full-time opportunity in Noida, Bengaluru, or Hyderabad, India.

Forecasting Manager

Concentrix

Gurgaon, Haryana, India

Posted: 5 months ago

As a Forecasting Manager at Concentrix in Gurgaon, Haryana, India, you will be responsible for developing and maintaining forecasting models and collaborating with various teams to determine staffing requirements. You will work on aligning call demand with agent supply to achieve key performance objectives and provide long-term forecasts to support strategic initiatives.

Demand Manager

Concentrix

Gurgaon, Haryana, India

Posted: 5 months ago

Create long-term forecasts for Inbound contact centers using Python and Azure. Partner with executives worldwide to stay ahead of competition. Develop forecasting models and collaborate with various teams to align call demand with agent supply for achieving key performance objectives.

Project Manager II

Concentrix

Gurgaon, Haryana, India

Posted: 5 months ago

Dynamic Project Manager needed to oversee complex transition/ transformation projects in the outsourcing industry. Responsible for project planning, cost management, risk mitigation, and ensuring high customer satisfaction. Manages end-to-end projects, leads a team, and collaborates closely with clients and internal stakeholders. Requires extensive experience in Transition and Project Management within the BPO/ Outsourcing space.

Analyst, Planning & Scheduling

Concentrix

Gurgaon, Haryana, India

Posted: 5 months ago

Manage agent preferences, time-off requests, shift bid process, and overtime based on performance and business goals. Collaborate with various units to schedule training and coaching to ensure quality commitment. Review staffing processes for efficiency. Develop staffing plans and schedules accurately. Identify changes and escalate issues. Bachelor's degree with 2-4 years WFM experience. Strong communication and attention to detail. Proficient in Microsoft Office. Solution-driven and able to work in 24*7 international environment. Hands-on experience with WFM tools required. On-site opportunity in Gurgaon, Haryana, India.